Business Computer Training
All businesses aim at optimising their revenues and profits. As such, there are a number of things that the management and company owners engage in to ensure that their employees are ready to bring in the optimal level of revenue. Partly, this includes training employees on different things including computers and software. Why is this important for the organisation to engage in training and competency improvement with respect to computers and software?
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Productivity
For optimal revenues, all employees must be working at their optimal level. When the employee does not understand how to use the computer hardware or software, they waste a lot of time trying to figure it out. In most cases, this diminishes their productivity and in cases where the company upgrades their computers and software regularly, the employees can lose thousands of man hours every month trying to figure things out. This can be eliminated through proper training on computers and software.
Frustrations and high staff turnover
It is easy for someone to get frustrated when they don't understand how some software or hardware works. If this frustration continues for a long time, the employee's dissatisfaction in their job will manifest. Subsequently, the employees may quit their job or shift to positions that do not require heavy use of computers and software. Ultimately, this may increase the level of staff turnover between departments and among organisations.
Hardware and software safety
When people do not understand how to use certain equipment, they may end up putting in data to the wrong uses or straining it. The same applies for software and computers. People who do not understand how to use them or when they should use them may end up using them poorly. Over time, this contributes to the high cost of maintenance and in some cases, frequent replacement of computers and software. It is also easy for phishers and hackers to access machines where the users are not fully aware of different ways to protect their work and data. This may lead to exposure of company secrets to competitors and malicious people.
Purchasing computers and the most recent version of software requires to be complemented with proper training for the company to realise tangible benefits. Training should also be conducted when the company updates its software in order to ensure proper use, avoid frustrating employees and ensure that the company data is safe. Remember that it may be easier for younger employees to pick up new skills and the older employees may find it harder to ask for help from junior employees and therefore the training should be handled carefully.